Exchange and Return

We strictly do not accept change of mind returns, exchanges or refunds. Except for address amendment, orders are not able to modify or cancel once payments have been made. *Please contact us for address amendment after placing your order within 24 hours*

We only replace defective or damaged items within 14 days from the date of delivery. We do not replace damaged items in regular use. We will not accept replacement if you purchase from an unauthorized third party. If you received a defective or damage item, please notify us via email, we reserve the right to reject any return parcels if we have not been contacted beforehand.

Earrings purchased are strictly non-exchangeable and non-refundable due to hygiene purposes.

Due to the handmade nature, size and colour might vary from each pair. There may be some slight imperfections such as small air bubbles or difference in colour from screen which will not affect the functionality or appearance. Returns or refunds will not be accepted for small imperfections state as above.

If you wish to replace the item or received an incorrect order, please contact us at